Terms of Use

Last Updated: November 16, 2025

Welcome to RachelMark.ca (the “Site”). This Site and all written, visual, or digital materials made available through it—including, without limitation, text, images, audio or video recordings, digital downloads, courses, programs, webinars, e-books, and newsletters (collectively, the “Materials”)—are owned and operated by Rachel Mark (“we,” “us,” or “our”).

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use this Site.

 

Relationship to Glow Integrative Clinic

All information, programs, and materials on RachelMark.ca are separate and distinct from the clinical acupuncture practice operated at Glow Integrative Clinic.
Content shared here—including coaching, educational, and lifestyle information—is not part of, nor a substitute for, any regulated health service provided through Glow Integrative Clinic or any of its practitioners.
If you are receiving acupuncture or medical treatment at Glow Integrative Clinic, this Site and its offerings do not form part of that professional relationship.

 

Acceptance and Modification of Terms

We reserve the right to modify or update these Terms of Use at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of the Site after such changes constitutes acceptance of the revised Terms.

 

Intellectual Property

All Materials on the Site are protected by Canadian and international copyright, trademark, and other intellectual-property laws.
You may download or print a single copy of Materials for personal, non-commercial use only, provided you retain all copyright and proprietary notices.

Except as expressly permitted in writing, you may not reproduce, republish, upload, modify, transmit, sell, distribute, or create derivative works from any Materials.

 

Educational Nature — No Medical Advice

The information provided on this Site is intended for general educational and informational purposes only.
It is not medical advice, diagnosis, or treatment, nor is it intended to replace consultation with a qualified health-care provider.

• Always seek the guidance of your physician, naturopathic doctor, or other qualified health professional regarding any medical condition or treatment.
• Never disregard professional medical advice or delay seeking it because of something you have read or viewed on this Site.
• In case of a medical emergency, call 911 or your local emergency number immediately.

Use of this Site does not create a practitioner-patient relationship between you and Rachel Mark, nor between you and Glow Integrative Clinic.

 

User Responsibilities

You agree to use this Site only for lawful purposes and in a manner consistent with these Terms.
You will not upload, post, transmit, or otherwise distribute content that is unlawful, defamatory, infringing, obscene, or otherwise objectionable.

If you create an account, you must provide accurate, current information and maintain the confidentiality of your login credentials. We may suspend or terminate accounts at our discretion.

 

Links to Third-Party Sites

This Site may include links to external websites for your convenience. These sites are not under our control, and we are not responsible for their content, practices, or privacy policies.
Following any third-party link is at your own risk, and you should review the terms and privacy policy of that site.

 

No Guarantee of Results

While we aim to provide helpful, evidence-informed information, we make no guarantee of specific outcomes or results from using our content, programs, or services.
Individual results will vary and depend on your own effort, context, and health factors.

 

Limitation of Liability

To the fullest extent permitted by law:

• We make no warranties, express or implied, about the accuracy, completeness, or reliability of the Site or Materials.
• We are not liable for any damages (direct, indirect, incidental, consequential, special, exemplary, or punitive) arising from your access to or use of the Site, the Materials, or any linked website.
• Your use of the Site is solely at your own risk.

These limitations apply even if we have been advised of the possibility of such damages.

 

Security and Confidentiality

Although we take reasonable precautions, communication over the Internet is not fully secure.
We cannot guarantee the confidentiality of any information you transmit electronically.
For secure clinical communication or personal health information, please contact Glow Integrative Clinic directly through its official systems.

 

Payment, Refunds & Access

All prices are listed in Canadian dollars unless stated otherwise.
Access to paid digital products or programs is granted upon successful payment processing.
All sales are final—refunds are not provided except as required by law or explicitly stated for a specific offering.

 

Termination of Access

We reserve the right to suspend or terminate your access to the Site or any portion of it, at any time and for any reason, without notice.
Upon termination, you must cease using any downloaded or printed Materials.

 

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.
You agree to submit to the exclusive jurisdiction of the courts of British Columbia for any dispute arising from or related to your use of the Site.

 

Waiver and Severability

Any waiver of a breach of these Terms does not constitute a waiver of any other or subsequent breach.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

Contact Information

If you have questions about these Terms of Use, please contact:

Rachel Mark
Email: [email protected]
Website: www.rachelmark.ca
Victoria, British Columbia, Canada