Privacy Policy

Last Updated: November 16, 2025

This Privacy Policy explains how Rachel Mark (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit www.rachelmark.ca (the “Site”) or engage with our services, online programs, or communications. By using the Site, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information as described below.

Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Subscribe to newsletters or opt in for free resources;
• Register for a course, class, workshop, or program;
• Complete a quiz, assessment, or survey;
• Make a purchase through our Site; or
• Contact us by email or through online forms.

This information may include your:

• Name
• Email address
• Phone number
• Mailing address
• Payment or billing information
• Health-related information you choose to share voluntarily (for example, in coaching or intake forms).

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage through:

• Cookies and similar technologies – to improve functionality and personalize your experience;
• Analytics tools (e.g., Google Analytics) – to understand how visitors use the Site;
• Log data – such as your IP address, browser type, operating system, referring URLs, and the pages you view.

You can disable cookies in your browser settings, but some parts of the Site may not function properly as a result.

 

How We Use Your Information

We may use your information for the following purposes:

• To provide, personalize, and improve our programs and services;
• To communicate with you, including responding to inquiries and sending newsletters or promotional content (with your consent);
• To process payments and manage transactions;
• To deliver digital materials and program access;
• To understand and analyze usage patterns and preferences;
• To comply with legal obligations or regulatory requirements.

We will only collect and use personal information necessary for these purposes and will retain it only as long as required by law or business needs.

 

Disclosure of Your Information

We may share your information with trusted third parties in the following circumstances:

• Service Providers: With third-party platforms or contractors who help us operate the Site, deliver programs, process payments, send emails, or perform analytics, provided they agree to maintain confidentiality and data protection standards consistent with this Policy.
• Legal Requirements: When disclosure is required by law, subpoena, or court order.
• Business Transfers: In the event of a business merger, sale, or restructuring, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties.

 

Storage and Security

Your information may be stored on secure servers operated by us or our service providers, which may be located in Canada or other jurisdictions. We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we use commercially acceptable means to protect your data, no online system or transmission is 100% secure, and we cannot guarantee absolute security.

 

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Withdraw Consent: You may withdraw your consent to marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
• Request Deletion: Subject to legal or contractual obligations, you may request that your personal information be deleted from our records.
• Cookies and Tracking: You may manage or delete cookies through your browser settings. 

 

Third-Party Links and Websites

Our Site may include links to other websites or services not operated by us. We are not responsible for the privacy practices or content of third-party sites. When you follow a link to another site, your information is governed by that site’s privacy policy.

 

Email Communications and Opt-Out

All emails sent by us include an unsubscribe link. You can remove yourself from our mailing list at any time by clicking the unsubscribe link or contacting us directly.

Transactional emails related to purchases or services (e.g., payment confirmations) may still be sent even if you opt out of marketing communications.

 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Site after any such changes constitutes your acceptance of the revised Policy.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Rachel Mark
Email: [email protected]
Website: www.rachelmark.ca
Victoria, British Columbia, Canada